At Faireflower, powered by Luminari IT Service Private Limited, we believe your personal information deserves as much care as the fashion you choose. Whether you’re browsing, buying, or simply exploring, we’re here to make sure your experience is not just enjoyable but also secure and respectful of your privacy.
We know trust isn’t given lightly, and every time you engage with us, we see that trust as a responsibility to safeguard your data with integrity and transparency.
This policy is here to help you understand what happens behind the scenes whenever you use our platform. When you see the terms “we,” “us,” or “our,” they refer to Faireflower and its operator, Luminari IT Service Private Limited. When we say “you,” “your,” or “user,” we mean the incredible individuals who shop, scroll, and connect with us every day.
Inside this policy, you’ll find clear explanations about how we collect your information, how we use it, when we might share it, and the steps we take to keep it protected. We encourage you to read through it thoughtfully. If anything doesn’t feel right to you, it’s completely okay to pause your experience with us until you feel comfortable continuing.
Every visit you make to Faireflower helps us serve you better. When you shop, sign up, or reach out, we collect certain personal details like your name, email address, phone number, shipping and billing information, and secure payment details. This helps us complete your orders smoothly and deliver everything just the way you expect.
As you browse through our collections, we also get a sense of what catches your eye. From the pages you explore to the items you click on, these insights allow us to tailor your experience, so you see more of what you love.
We also collect some technical data to keep our website secure and functioning well. This may include your device type, browser details, IP address, and location (when allowed). These small bits of information help us maintain performance and spot any issues before they reach you.
To make your time with us feel more seamless, we use cookies and similar tools. They remember your preferences, show you products that match your style, and make navigation easier. If you’d rather limit or turn off cookies, your browser settings give you that choice anytime.
Your experience matters to us, and the more we understand your journey, the better we can make it.
Everything we learn from you helps us make your experience at Faireflower smoother, faster, and more personal. Your details allow us to process payments securely, prepare your orders accurately, and ensure your purchases reach you without a hitch.
Beyond the basics, your preferences guide us in curating a shopping experience that feels tailored to you. We use this insight to suggest styles and products that match your taste, making every visit more enjoyable and more relevant.
If you’ve chosen to stay in the loop, we’ll occasionally share updates about new arrivals, special promotions, or offers made just for you. You’re always in control, and you can choose how often or whether you hear from us.
Your information also helps us keep things safe. It allows us to detect and prevent fraudulent activity and ensure the platform is used responsibly. In certain situations, we may need to use your information to comply with legal requirements, when the law asks us to.
Your trust means everything to us, and we want you to know that your personal details are never sold or traded. That’s a promise.
To make sure your orders are completed without delay, we sometimes need to share specific information with reliable service partners, such as payment gateways and delivery providers. These partners only receive what’s necessary to help us process your payments and get your items to you safely.
There may also be rare occasions when we’re legally required to share certain details with government authorities or during investigations involving fraud or misuse. In those cases, we follow all proper procedures and ensure your information is handled with the utmost care.
We only share information when it's essential, and we always make sure it’s done thoughtfully, with your privacy in mind.
To make your time on Faireflower smoother and more personalized, we use tools like cookies, web beacons, and similar technologies. These help us understand how the site is being used, improve performance, and show you content that fits your interests.
Cookies also make it easier to pick up where you left off, remember your preferences, and speed up your browsing experience. If you ever feel like adjusting your cookie settings, your browser gives you full control. You can choose to manage or turn them off at any time.
We use these tools to serve you better, always keeping your experience at the heart of it.
At Faireflower, protecting your privacy isn’t just something we talk about; it’s something we build into everything we do.
Your personal data is stored securely using trusted methods like SSL encryption, protected servers, and carefully monitored internal systems. These layers of protection are designed to guard your information against unauthorized access, loss, or misuse.
We take these measures seriously because we know your trust depends on it. Every click, every detail, every moment you spend with us deserves that level of care.
We hold on to your personal details for a window of 8 to 12 months after your last activity on our platform. This helps us maintain your account, support any order history, and improve your future experience with us.
In some situations, especially when legal or regulatory rules apply, we may need to keep your information for a longer period to meet compliance requirements.
Our approach to data retention is mindful and purpose-driven. We only keep what’s necessary, and only for as long as it's needed to serve you or fulfill legal responsibilities.
Your information belongs to you, and at Faireflower, we respect that completely. You have the right to view, update, or correct your personal details whenever you wish. If you decide you no longer want us to keep certain information, you can ask us to delete it—unless we're required by law to hold on to it for a bit longer.
Not interested in receiving promotional emails or special offers? You can easily opt out anytime, and we’ll make sure your preferences are respected. You’re also free to manage how cookies work during your visit. Simply adjust the settings in your browser to fit what feels right for you.
We want you to feel confident and in control every step of the way.
Our platform is created with adults in mind and is intended for individuals who are 18 years of age or older. We do not knowingly gather personal information from anyone under this age. If we ever become aware that we’ve unintentionally collected data from a minor, we take immediate steps to remove that information from our systems.
We care deeply about protecting the privacy of every visitor, and that includes making sure our services are used appropriately and responsibly.
As you browse through Faireflower, you might come across links that take you to other websites, like payment processors, analytics tools, or related services. These third-party platforms function separately from us and follow their own privacy guidelines.
Since we don’t manage those sites, we’re not responsible for how they handle your information or what content they provide. Before sharing any personal details or using their services, we recommend checking their privacy policies so you know exactly where your information is going.
Your online safety matters, and we want you to feel informed at all times.
As we grow and improve, our privacy practices may evolve too. From time to time, we may update this policy to reflect changes in how we operate or to meet new legal guidelines. Whenever an update is made, it will be shared right here on this page, so you’ll always know where to find the latest version.
By continuing to use our services after any updates are posted, you’re letting us know you’re comfortable with the revised terms. We encourage you to check in once in a while, just to stay informed.
When you use Faireflower, you’re letting us know that you’re comfortable with the way we handle your information. This includes how we collect it, how we use it, and how we may share it, just as outlined in this Privacy Policy.
We appreciate the trust you place in us, and we want you to feel confident every time you interact with our platform.
If you have any questions, concerns, or simply want to understand more about how your personal information is handled, we’re just a message away.
Feel free to reach out to us anytime at luminariitservicespvtltd@gmail.com. Your clarity and peace of mind matter, and we’re always happy to assist.